“I have employed Extraordinary Conversations over several years and two organizations that I led as President and CEO. They have provided me with invaluable support in building strong leaders at all levels of the organization. I have used their services to develop organizational vision and strategy, develop teams, overcome conflict and coach executive team leaders. They have consistently challenged us to change, grow and be better business leaders.”

— Lisa Zbitnew, Former President, Sony BMG

Leadership Development

Leadership is the only sustainable competitive advantage.

How will you evoke your preferred future? How will you build the bridge from the present circumstances to that future state? What are the leadership powers that will support your journey? How will you utilize the gifts, talents, commitment and creativity of your workforce?

We can help you answers these questions and provide the knowledge, skills and processes you need to make the journey to your preferred future today.

Executive Coaching

Our coaches help you to grow and improve in all aspects of your professional and personal life. Whether you're searching for a vision for positive change, greater productivity, more effectiveness leading organizations and teams, or more work-life balance, our coaches can help you generate a breakthrough. Every coaching program is custom-designed, goal-oriented, and measurement-based. We also provide team coaching to provide ongoing support to teams committed to high performance.

A typical coaching engagement runs between four and six months and includes:

  • Creation of developmental, behavioral and skills objectives
  • Joint coaching meeting or assessment meeting with supervisor to determine metrics for success
  • Mini-360 or assessment interviews where appropriate
  • Weekly or biweekly phone calls
  • Personal meetings as desired/required
  • Unlimited email
  • Unlimited review of work
  • Unlimited additional phone calls
  • Follow up review meeting with supervisor to assess growth and possible next steps.
Corporate Communications

“Extraordinary Conversations was instrumental in creating extraordinary communications that helped build momentum, excitement and a sense of urgency for launching Children's Treatment Network's new model of care for kids with multiple disabilities. They helped us define strong messages and create compelling communications that fostered broad understanding and engagement with stakeholders, families and the community. Their ability to create communications that ignite and align action behind the Network's vision and new service delivery model has been a very important element in our success.”
– Bob Morton, Founding CEO, Children's Treatment Network of Simcoe-York

The word articulation literally means, “to join together.” That's the work of every communications program – to build a bridge from the present to the future and align the organization for the journey forward.

That means an ongoing, strategic dialogue with employees must be created that answers three questions:

  • Where are we going?
  • How will we get there?
  • What must we do differently to reach our destination?

We can help your organization build that bridge of understanding and support. Let Extraordinary Conversations help you articulate your vision for positive change.

Transformational Change

Positive change may sound like an oxymoron. Most of us think we prefer the comfort zone and the familiarity of the status quo. But the future is restless. It demands that we either meet its opportunity or stand aside a let someone else reap its benefits.

You can thrive on the transformational journey to the future. That's what leaders do. They overturn the status quo and invent the future that they want. We have proven solutions that can help you get there with confidence and agility.

Conflict Resolution

We've got a lot of experience working with pissed off people. 20 years of it. We know how easy it is for stress, failure, politics and poor collaboration to sour the atmosphere and overtake your vision for the future.

We have proven solutions that arrest attrition, increase productivity, restore communication and goodwill and reduce stress fractures that can shatter your unity, collegiality and productivity.

You, and your people, shouldn't need danger pay to go to work. Or stress leave once you're there. Together, we can restore civility, cooperation and the future you want, not the one you dread.

Team Development

“Extraordinary Conversations is an extraordinary resource. I have used their services in difficult circumstances - most recently to help me prepare my executive team to lead the closure of a large manufacturing facility in a small community. They helped our executive team pull together and find the courage, compassion and mutual support necessary to manage 'honorable closure' over several months without incident. I truly believe that the preparatory work we engaged in made a huge difference in the quality of life for the employees, the leadership experience and the successful outcome for the Company. I would recommend Extraordinary Conversations as an invaluable partner in managing change, resolving conflict and helping people become stronger leaders.”
– Marcia Dion VP Manufacturing and Distribution, Gertrude Hawk Chocolates, Inc.

Former Citibank CEO, Walter Wriston once said, “The person who figures out how to harness the collective genius of the people in his or her organization is going to blow the competition away.”

Our team development solutions are designed to do just that. In a complex and fast moving business environment everyone on the team needs meet their full potential and help the team win. This is especially important in matrix organizations, where cross-functional teams drive innovation and productivity.

Our approach to team development includes:

  • Team Diagnostics
  • 360 Feedback
  • Team Facilitation and Coaching
  • Individual Development Plans
  • Leadership, Collaboration and Communications Skills
  • Objective Setting
  • Accountabilty: Identifying Role, Responsibility and Authority (RRA’s)
  • Process Design and Improvement
  • Making Meetings Matter
  • Performance Feedback